Privacy Policy

Introduction

This Privacy Policy describes the policies and procedures on the collection, use and disclosure of user's information when users use the Service and tells about their privacy rights and how the law protects all the parties.

This Privacy Policy sets forth the practices, procedures, and legal framework governing the collection, processing, usage, storage, transfer, and disclosure of personal information and sensitive personal data or information ("User Data") by Adyayam Educations LLP ("Adyayam", "we", "us", or "our") in connection with the use of the Platform and Services.

By accessing, using, or subscribing to the Platform, Website, or Services, users provide explicit, free, informed, and unambiguous consent to the collection, processing, and handling of their personal data in accordance with this Privacy Policy and all applicable data protection laws.

Applicability

This Privacy Policy applies to all users who access or use the website of Adyayam Educations LLP for online educational services related to CA Foundation coaching.

This Privacy Policy shall apply to all users, data principals, visitors and subscribers who access, browse or utilize the website, platform, mobile application or online educational services of Adyayam Educations LLP pertaining to CA Foundation coaching and preparatory materials.

It governs all personal data processing activities undertaken by Adyayam Educations LLP in compliance with Data protection laws, irrespective of the device or medium used for access.

Information we Collect

Adyayam Educations LLP may collect the following categories of personal data and other information from users/data principals in connection with access or use of the Platform/Services:

Types of Data Collected

• Personal Data: Name, email address, mobile number, date of birth, educational qualifications, address and other identifiers relating to an identified or identifiable individual.
• Usage Data: IP address, browser type/version, device information, operating system, pages visited, time/date/duration of visits, unique device identifiers, diagnostic data and server logs generated automatically.
• Account Information: Login credentials, password hashes, security questions and session tokens.
• Payment Data: Transaction details (e.g., amount, timestamp) processed; no card details or financial information stored by Adyayam.

Purpose of Collection

Personal information is collected for:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage your Account: to manage your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased.
• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
• To manage your requests: To attend and manage your requests to us.
• Creating and managing user accounts
• Providing online classes, study materials, and academic services
• Processing payments and transactions
• Communicating course-related updates and notifications
• Compliance with legal and regulatory requirements

Consent

By accessing, registering for or using the Platform/Services and voluntarily providing personal data, users (data principals) grant free, specific, informed, unambiguous and unconditional consent to Adyayam Educations LLP for the collection, processing, storage, use and disclosure of such personal data strictly in accordance with this Privacy Policy and applicable Indian data protection laws.

Users further provide explicit consent for the sharing or disclosure of their personal data to third parties solely for the purposes enumerated in the "Data Sharing and Disclosure" section.

Data Sharing and Disclosure

Adyayam Educations LLP may disclose or transfer personal data to third parties only in the following circumstances:

• Service Providers: To third-party processors (e.g., analytics firms, advertising networks, payment gateways) engaged by Adyayam for monitoring Service usage, usage pattern analysis, targeted advertising, payment processing and customer communication.
• Business Transfers: During merger, amalgamation, acquisition, restructuring or sale of assets/business.
• Affiliates: To affiliates (entities under common control) under contractual data sharing agreements.
• Payment Processors: RBI-authorised gateways (e.g., Razorpay, PayU) for transaction processing; no storage of sensitive financial data by Adyayam.
• Legal Compliance: To government authorities, statutory regulators, courts or law enforcement under lawful orders or any disclosure mandates.

Data Security

Adyayam Educations LLP implements reasonable security safeguards and procedures to protect personal information against unauthorised access, loss, misuse, or alteration.

However, no method of data transmission over the internet or electronic storage can be guaranteed as completely secure. Users acknowledge this inherent limitation and agree that Adyayam shall not be liable for any breaches beyond its reasonable control.

User Rights

Users shall have the following rights with respect to their personal data held by Adyayam Educations LLP, exercisable by written request to the designated Grievance Officer:

• Right to obtain confirmation of whether personal data is being processed and access a clear, intelligible summary thereof.
• Right to request rectification, completion, correction, or updating of inaccurate or incomplete personal data.
• Right to request erasure or deletion of personal data, subject to ongoing legal, contractual, operational, or regulatory retention obligations.

Such requests shall be addressed within 30 (thirty) days, following identity verification, at no cost unless manifestly frivolous or excessive.

Cookies

The Platform/Website may deploy cookies and analogous tracking technologies including web beacons, pixels, tags and scripts, to enhance user experience, monitor traffic patterns, analyse usage and store relevant information.

Users may configure their browser settings to refuse all cookies or receive notifications upon transmission thereof; however, disabling cookies may impair access to certain functionalities or features of the Platform/Services.

Children's Privacy

The Platform/Services are designed primarily for users aged 16-21 years who are CA Foundation aspirants. Users below 18 years of age (minors) represent and warrant that their access to and usage of the Platform/Services is with the knowledge and permission of their parent or legal guardian.

Parents or legal guardians of minor users (below 18 years) shall be deemed to have consented to such usage by virtue of the minor's registration and shall bear full responsibility and liability for all activities, payments, data provided, and compliance with these Terms and Conditions undertaken by the minor on the Platform.

Changes to Privacy Policy

Adyayam Educations LLP reserves the absolute right to amend, modify, revise or update this Privacy Policy at any time without prior notice, at its sole discretion.

All such changes shall take effect immediately upon being posted/published on the Platform/Website, and the user's continued access or usage thereafter shall constitute unconditional acceptance of the revised Privacy Policy. Users are advised to review this Policy periodically for updates.

Grievance Redressal

Adyayam Educations LLP has appointed a Grievance Officer to address all user complaints and concerns, including:

• Privacy-related grievances
• Data access, correction, or deletion requests
• Account-related issues
• Content disputes
• Terms of Service violations

Grievance Officer Contact Details:

• Name: Aarthi S
• Designation: Compliance Officer
• Email: info@adyayam.com
• Address: Registered Office, Bengaluru, Karnataka, India

Resolution Process: Acknowledgement within 24 hours of receipt, Resolution within 15 days.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.